1. Which countries do you ship your products to?
We can ship worldwide.
2. How is the delivery time calculated?
When processing your order, we consider these factors when calculating the Estimated Delivery Date:
– Order Processing:
After your payment is authorized and verified, we will start processing your order this process often takes 5-10 business days, so please be patient with us. Please expect delays caused by unexpected situations such as national holidays, factory maintenance, and so on.
– Transit Time:
+ Delivery carriers have now implemented social distancing policies. This means that during your delivery you will no longer be asked to sign an electronic device delivery and their staff will not physically hand the parcel to you
+ SHIPPING SERVICES
| Country | Carrier | Delivery Timescale |
| US | UPS/DHL/USPS | 90% of orders arrive 20 days after despatch |
| UK | RM | 95% of orders arrive 25 days after despatch, and almost all within 5 days* |
| AU | Fastway/ Auspost | 90% of orders arrive 25 days after despatch |
| NZ | Fastway/NZ post | 95% of orders arrive 25 days after despatch |
| IM | RM International | 95% of orders arrive 25 days after despatch |
| LT | RM International | 95% of orders arrive 25 days after despatch |
| LI | RM International | 95% of orders arrive 25 days after despatch |
| LU | RM International | 95% of orders arrive 25 days after despatch |
| LV | RM International | 95% of orders arrive 25 days after despatch |
| MT | RM International | 95% of orders arrive 25 days after despatch |
| NO | RM International | 95% of orders arrive 25 days after despatch |
| Other | DHL international | 20-35 day |
*Please note that these are estimated delivery times only.
3. How much is the shipping charge?
Shipping charges are estimated due to your location and the order’s weight. The minimum shipping fee will be $9.99.
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.
